We offer free delivery for any order within the UK. Unfortunately, we have to charge shipping if you live outside the UK.
All orders should be dispatched within 1 business day and then delivered between 1-3 business days. We will endeavour to get the order to you either next day or the day after, but please choose recorded delivery if you would like to gaurantee next day delivery.
You can find the full information on shipping here.
We have a very painless return process where the shipping label is prepaid for you. The return is also completely free for you.
You are welcome to receive a full refund on unused non-defective items and used or unused defective items, but please do email us at firstname.lastname@example.org stating the reason why you are returning the item(s).
The return process is as follows:
Please click the link below to print a prepaid shipping label:
Once on the page, click “box/bag” then “yes” kindly add in your address then click “make your label”.
If you do not have access to a printer, please ask at your local post office to print this for you.
You can find the full information on returns here.